5 Year Guarantee

Bestron offers a 60-month warranty on this equipment against defects resulting from manufacturing and/or material errors, subject to the following conditions.
  1. No labour or material costs will be charged during this warranty period.
  2. Any repairs carried out under the warranty will not extend the warranty period.
  3. Faulty parts, or in the event of exchange, the faulty equipment itself, will automatically become the property of Bestron.
  4. The warranty is valid for the first buyer only and is non-transferable.
  5. The warranty is not valid for damage caused by:
    • Accidents
    • Improper use
    • Wear and tear
    • Neglect
    • Faulty installation
    • Connection to a different mains voltage than indicated on the type plate
    • Unauthorised changes
    • Repairs carried out by unqualified third parties
    • Use in violation with the applicable statutory, technical or safety standards
    • Careless transport without suitable packaging or other protection
  6. Warranty cannot be claimed:
    • For damage during transport
    • If the serial number of the appliance is removed or changed
  7. Items excluded from warranty are:
    • Cords
    • Lamps
    • Glass parts
    • Filters
    • Batteries
  8. The warranty does not entitle the purchaser to compensation for any damage other than replacement or repair of the faulty parts. Bestron cannot in any event be held liable for any indirect or consequential losses caused by or in relation to the equipment it has provided.
  9. For warranty claims, please contact your (web) retailer within the first 2 years of purchase, unless otherwise indicated on your proof of purchase. If you contact the Bestron Service Department directly, the following applies:
    • Never send anything by post. The package may be refused and you will have to pay the costs
    • Please contact us first for verification of your warranty claim and for instructions on how to pack and ship the unit. Shipping costs to Bestron shall be borne by you
    • Any warranty claim must be accompanied by a copy of the proof of purchase and your address.

All Bestron appliances have a 5 year guarantee and always carry one or more of the following certificates:

GS certificates